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Perkins Restaurant

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55 complaints

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The Perkins Restaurant and Bakery chain is recognized as one of the most popular and fastest growing companies in the industry. The company was founded in 1958 when the very first Perkins Pancake House was opened in Ohio. The menu of the Perkins Restaurant and Bakery chain includes breakfast, lunch and dinner selection of different tasty things. The customers of the Perkins Restaurant and Bakery chain can either order or take out Perkins products. The Perkins Restaurant and Bakery chain specializes in muffins, pies and cookies.

There are more than five hundred Perkins restaurants all over the United States and Canada.
Please try to contact Perkins Restaurant Customer Service directly prior to posting any complaints on this site.

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Perkins Restaurant Complaints & Reviews

Perkins Restaurant Reviews

Anonymous
Perkins Restaurant - Poor restaurant management
5.0 6075 Poplar Avenue, Suite 800 MemphisTN38119-4709 http://perkins.customerpulse.net/pulse/contactus.jsp?cid=983

The restaurant was notified in advance that our group of 20 would be arriving at 9:00 pm. We were told to sit at a group of five tables lined up in a row. Although we knew what we ...

#313668
Apr 20, 2012
90

Anonymous
Perkins Restaurant - Worst Ever
5.0 6075 Poplar Avenue, Suite 800 MemphisTN38119-4709 http://perkins.customerpulse.net/pulse/contactus.jsp?cid=983

Took my girlfriend out to eat at the Perkins in Wilkes Barre Pa. We walk in I need to use the restroom go in and the the restroom smells of urine so bad that I had to walk out. The...

#312475
Apr 16, 2012
97

Jacksons
Perkins Restaurant - Service was SHODDY
5.0 6075 Poplar Avenue, Suite 800 MemphisTN38119-4709 http://perkins.customerpulse.net/pulse/contactus.jsp?cid=983

My Mom and I went to a Perkins in Fort Myers Fl. We sat a good 10 mins before we were offered a drink by the asst mgr, Another 5 mins before we saw the server (Amanda). By this ...

#311555
Apr 11, 2012
99

Anonymous
Perkins Restaurant - Bad food
5.0 6075 Poplar Avenue, Suite 800 MemphisTN38119-4709 http://perkins.customerpulse.net/pulse/contactus.jsp?cid=983

We went to perkins at Forest Avenue, Staten Island, for the first time to eat breakfast. The toast was dry and hard. The sausages were disgusting and they didn't even taste l...

#300045
Feb 25, 2012
183

Counts123
Perkins Restaurant - Failed to exchange toast for pancakes
5.0 6075 Poplar Avenue, Suite 800 MemphisTN38119-4709 http://perkins.customerpulse.net/pulse/contactus.jsp?cid=983

Ordered twice as nice breakfast at Perkins restaurant. Came with choice of toast ,pancakes, or muffin. I asked for pancakes. This was a phone order to go. When I went to pick up or...

#297775
Feb 16, 2012
278

Anonymous
Perkins Restaurant - Spent more time with family & friends than tending to customers.
5.0 6075 Poplar Avenue, Suite 800 MemphisTN38119-4709 http://perkins.customerpulse.net/pulse/contactus.jsp?cid=983

This would be a good place to have a servable resturant. Hostess is off with family or friends. Waitress addresses you fine when she eventually sees you come in.

#290041
Jan 18, 2012
302

Junebug50
Perkins Restaurant - Perkins Bakery and Rest. Improper Muffins Given To Go.
5.0 6075 Poplar Avenue, Suite 800 MemphisTN38119-4709 http://perkins.customerpulse.net/pulse/contactus.jsp?cid=983

Requested Regular Sweet and Tasty assortment of ( 6 ) Muffins to GO. When eat at Perkins we always get Muffins to carry home. We have done this for years. This time on January 15, ...

#289581
Jan 17, 2012
345

Anonymous
Perkins Restaurant - Perkins in Rochester MN south
5.0 6075 Poplar Avenue, Suite 800 MemphisTN38119-4709 http://perkins.customerpulse.net/pulse/contactus.jsp?cid=983

I ordered 3 potato pancakes and was charged seven dollars and fifty cents the bill came to over eight bucks, for 3 potato pancakes, your joking right, eight bucks. I used to like P...

#289009
Jan 14, 2012
321

Captain ...
Perkins Restaurant - Perkin's in Freehold, NJ kids eat free
5.0 6075 Poplar Avenue, Suite 800 MemphisTN38119-4709 http://perkins.customerpulse.net/pulse/contactus.jsp?cid=983

Big banner reads kids eat free on Wednesdays. Just make sure you read the small print. If you don't order what the manager considers an adult meal, you must pay. Apparently ...

#281588
Dec 14, 2011
407

Anonymous
Perkins Restaurant - Closing Store in North Spokane
5.0 6075 Poplar Avenue, Suite 800 MemphisTN38119-4709 http://perkins.customerpulse.net/pulse/contactus.jsp?cid=983

How can you close that store? We go there all the time and the only time it is not that busy is mid day between lunch and dinner and there is also people in there then. We unders...

#280982
Dec 12, 2011
377

Anonymous
Perkins Restaurant - Hot springs, arkansas
5.0 6075 Poplar Avenue, Suite 800 MemphisTN38119-4709 http://perkins.customerpulse.net/pulse/contactus.jsp?cid=983

My friends and I went into Perkins after a function we attended about 9:30. We asked what time they closed and were told 10pm. Your hostess( wasnt wearing a name badge) was very ru...

#277999
Nov 29, 2011
348

Anonymous
Perkins Restaurant - Hot springs, arkansas
5.0 6075 Poplar Avenue, Suite 800 MemphisTN38119-4709 http://perkins.customerpulse.net/pulse/contactus.jsp?cid=983

My friends and I went into Perkins after a function we attended about 9:30. We asked what time they closed and were told 10pm. Your hostess( wasnt wearing a name badge) was very ru...

#277992
Nov 29, 2011
372

Coffeeguru
Perkins Restaurant - Denied
5.0 6075 Poplar Avenue, Suite 800 MemphisTN38119-4709 http://perkins.customerpulse.net/pulse/contactus.jsp?cid=983

I came in with my family to perking restaurant and was asked to leave the restaurant because they did not want me to finish my coffee from Starbucks. I asked if I could sit in the ...

#277515
Nov 27, 2011
405

Jondhawley
Perkins Restaurant - Bad food/Poor service at Perkins
5.0 6075 Poplar Avenue, Suite 800 MemphisTN38119-4709 http://perkins.customerpulse.net/pulse/contactus.jsp?cid=983

In the Hazleton Pa location I ordered a burger. The one with onion rings and thousand island dressing. Something tasted wrong with the burger so I stopped eating after one bite and...

#269114
Oct 19, 2011
461

Barbara ...
Perkins Restaurant - Refused to adjust for foul tasting muffin
5.0 6075 Poplar Avenue, Suite 800 MemphisTN38119-4709 http://perkins.customerpulse.net/pulse/contactus.jsp?cid=983

I purchased a sticky bun and a muffin, chocolate chip coconut from the Perkins on NJ routes 1& 9 just minutes from Newark airport on 10/14/11 while picking up my husband from the a...

#268863
Oct 18, 2011
354

Klarsen8...
Perkins Restaurant - Bad/Bad bill pay
5.0 6075 Poplar Avenue, Suite 800 MemphisTN38119-4709 http://perkins.customerpulse.net/pulse/contactus.jsp?cid=983

My husband and I were dining at a Perkins in West St.Paul, MN. He ordered the senior omelet and I ordered the mini cheeseburgers lunch special. He said his omelet tasted funny an...

#265019
Sep 29, 2011
480

Spazzyde...
Perkins Restaurant - Perkins takes advantage of it's employees
5.0 6075 Poplar Avenue, Suite 800 MemphisTN38119-4709 http://perkins.customerpulse.net/pulse/contactus.jsp?cid=983

Aside from not being a people/community oriented business, they consistently pass over hard-working, quality workers for those with less experience and have a lazy work ethic. I ha...

#249896
Jul 19, 2011
621

Anonymous
Perkins Restaurant - Rude
5.0 6075 Poplar Avenue, Suite 800 MemphisTN38119-4709 http://perkins.customerpulse.net/pulse/contactus.jsp?cid=983

My husband and I just had a pretty good meal with good service at the Burley Idaho Perkins. That is not the problem, it is that I wrote out my check at the table like I have alway...

#248728
Jul 13, 2011
625

Anonymous
Perkins Restaurant - Worked for Perkins...
5.0 6075 Poplar Avenue, Suite 800 MemphisTN38119-4709 http://perkins.customerpulse.net/pulse/contactus.jsp?cid=983

I worked for Perkins for 8 years and yes.....there are bad Perkins locations. However, there are great managers out there that care about guest satisfaction and giving a great exp...

#246209
Jun 30, 2011
397

Clalas@t...
Perkins Restaurant
5.0 6075 Poplar Avenue, Suite 800 MemphisTN38119-4709 http://perkins.customerpulse.net/pulse/contactus.jsp?cid=983

"Unsatisfied customers". My wife and I met my son and daughter in law at Perkins in Spring Hill Fl. Sat. morning around 10:AM We were seated and our order was taken within 10 min. ...

#245364
Jun 25, 2011
505

Anonymous
Perkins Restaurant - Undesirable food& roaches in the restaurant
5.0 6075 Poplar Avenue, Suite 800 MemphisTN38119-4709 http://perkins.customerpulse.net/pulse/contactus.jsp?cid=983

Club sandwich turkey was served with the skin on the one side of the turkey...chicken quesadea had only very small amount of turkey & hardly any cheese...a roach ran across our tab...

#242039
Jun 08, 2011
426

Anonymous
Perkins Restaurant - Perkins resturant in Hazlet Nj
5.0 6075 Poplar Avenue, Suite 800 MemphisTN38119-4709 http://perkins.customerpulse.net/pulse/contactus.jsp?cid=983

On may 20th my family visited your Hazlet NJ establishment only to be embarrassed by your seating hostess. three of the meals were not cooked right, but resolved when the assistant...

#240471
May 31, 2011
665

Anonymous
Perkins Restaurant - Gift certificates
5.0 6075 Poplar Avenue, Suite 800 MemphisTN38119-4709 http://perkins.customerpulse.net/pulse/contactus.jsp?cid=983

My son gave me gift certificates knowing this is a chain and won't go out of business like some do we live in phil pa I was visiting in new jersey and invited friends out to br...

#239135
May 23, 2011
665

Anonymous
Perkins Restaurant - Poor Service
5.0 6075 Poplar Avenue, Suite 800 MemphisTN38119-4709 http://perkins.customerpulse.net/pulse/contactus.jsp?cid=983

On May 7,2011 we visited the Perkins at 1790 E Madison in Mankato, MN. at about 9 P.M. There were 2 workers on duty. They totally ignored us after bringing us coffee. There were...

#237220
May 12, 2011
605

Anonymous
Perkins Restaurant - No Service 3 Times Had to go into kitched
5.0 6075 Poplar Avenue, Suite 800 MemphisTN38119-4709 http://perkins.customerpulse.net/pulse/contactus.jsp?cid=983

Went into Perkins about 7 A.M. on three occasions. About 2 years ago, 6 mo ago and today. There was no server. After waiting about 5 min. I went into the kitchen entrance and aske...

#234628
Apr 27, 2011
527

JessicaB
Perkins Restaurant - Perkins in Gladstone the worst mgr Domingo
5.0 6075 Poplar Avenue, Suite 800 MemphisTN38119-4709 http://perkins.customerpulse.net/pulse/contactus.jsp?cid=983

Our Family has been a long time customer at Perkins in Gladstone 6292 north oak trafficway /Gladstone ,Missouri 664118 The current manager Domingo is the worst manage...

#230989
Apr 06, 2011
733

Casual d...
Perkins Restaurant - Don’t Trust Perkins!
5.0 6075 Poplar Avenue, Suite 800 MemphisTN38119-4709 http://perkins.customerpulse.net/pulse/contactus.jsp?cid=983

I was a member of their E-Club and received a coupon for 20% off of a meal. When I presented it at the counter I was told THAT Perkins did not accept it even though there was no d...

#227048
Mar 16, 2011
463

Bdrost
Perkins Restaurant - Did not get waited on in restuarant.
5.0 6075 Poplar Avenue, Suite 800 MemphisTN38119-4709 http://perkins.customerpulse.net/pulse/contactus.jsp?cid=983

Perkins Restuarant in Corry, PA March 2, 2011 at 4:50PM Stop to eat..3 people in restuarant..seated at table with silverware. Waited 10 minutes watching waitress cle...

#225177
Mar 05, 2011
517

Mcsmith
Perkins Restaurant - English muffin not good
5.0 6075 Poplar Avenue, Suite 800 MemphisTN38119-4709 http://perkins.customerpulse.net/pulse/contactus.jsp?cid=983

I was at store number 2441 today for lunch. I ordered the eggs benidick . It tasted funny but I thought maybe it was just me because I had some candy before eating. But the more sm...

#222635
Feb 19, 2011
601

Anonymous
Perkins Restaurant - Poor quality and manager did not correct
5.0 6075 Poplar Avenue, Suite 800 MemphisTN38119-4709 http://perkins.customerpulse.net/pulse/contactus.jsp?cid=983

I am a customer of Perkins for over ten years in your restaurant in Wappingar falls NY and I frequent the same establishment abour three times a week. Today I ordered a breavfast ...

#222168
Feb 17, 2011
591
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