On Jan 18 my husband and I went to Perkins in Estero, FL which is near where we are wintering. Our server copped an attitude when she first came to our table and evidently bad-mouthed us to all the other service people in the restaurant because when we went up to pay, the people at the registers were even snippy to us.
Really? We are not paying good money to be treated like that! Also, I ordered the short stack of French toast, which is 2 pieces that I've ordered many times before.
She brought me three pieces and when I asked her about it, she said that was the short stack and charged us for the regular size. You can forget sending the coupon for 20% off that we signed up for twice because we will NEVER set foot in there again - even if it's free!
Product or Service Mentioned: Perkins Restaurant Waiter.
Reason of review: Poor customer service.
Monetary Loss: $24.
Preferred solution: Train your people to be kind and considerate!.