we ate at Perkins in Duluth Minnesota --we ordered a turkey dinner and a roast beef dinner. When the food was brought to the table after about a 35 minute wait, it was burnt.
The turkey and beef was burnt black and dried out, and the biscuit was sitting in the middle of the gravy as well as the butter container. The server just kinda threw the food on the table, and when she came back about 20 minutes later with our bill we told her we could not eat our food, because it was burnt. She just grabbed our plates and said I won't charge you for it. The manager or who ever she was came to ask us what was wrong we told her and she replied sorry, we have 2 new cooks in the kitchen.
The part really bad was that they charged us for our coffee.
Never asked if they could get us anything else. We paid for our coffee and left.